Introduction

Royal Nilambur is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, purchase our products, or interact with our services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

1.1 Personal Information:
We collect personal information that you provide directly to us, such as your name, email address, phone number, and payment details. This information is collected when you make a purchase, create an account, subscribe to our newsletter, or contact our customer support team.

1.2 Automatically Collected Information:
When you visit our website, we may automatically collect certain information about your device, browsing actions, and usage patterns. This may include your IP address, browser type, and the pages you visit on our site.

1.3 Information from Third Parties:
We may receive information about you from third parties, such as social media platforms, when you interact with our content on those sites.

2. How We Use Your Information

2.1 To Provide Our Services:
We use your personal information to process your orders, manage your account, and provide customer support.

2.2 To Improve Our Services:
We may use your information to improve our website, products, and services. This includes analyzing user behavior to understand how visitors interact with our site and identifying areas for improvement.

2.3 Marketing Communications:
With your consent, we may use your information to send you promotional offers, updates, and newsletters. You can opt out of these communications at any time.

2.4 Compliance with Legal Obligations:
We may use your personal information to comply with legal obligations, such as tax reporting and responding to lawful requests from authorities.

3. How We Share Your Information

3.1 With Service Providers:
We may share your personal information with third-party service providers who assist us with payment processing, shipping, marketing, and website hosting.

3.2 For Business Transfers:
In the event of a merger, acquisition, or sale of our company, your personal information may be transferred as part of the transaction.

3.3 Legal Requirements:
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

4. Your Rights and Choices

4.1 Access and Update Your Information:
You have the right to access and update your personal information. You can do this by logging into your account or contacting our customer support team.

4.2 Data Portability:
You have the right to request a copy of your personal information in a structured, machine-readable format.

4.3 Deletion of Your Information:
You can request that we delete your personal information. Please note that we may retain certain information as required by law or for legitimate business purposes.

4.4 Opting Out of Marketing Communications:
You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in each email or contacting us directly.

5. Cookies and Tracking Technologies

5.1 What Are Cookies?
Cookies are small data files that are placed on your device when you visit a website. They are used to remember your preferences and enhance your user experience.

5.2 How We Use Cookies:
We use cookies to track your browsing behavior, remember your preferences, and improve the performance of our website. Cookies also help us analyze how users interact with our site, allowing us to make improvements.

5.3 Managing Cookies:
You can manage your cookie preferences through your browser settings. You can choose to block or delete cookies, but this may affect your ability to use certain features of our website.

6. Data Security

6.1 How We Protect Your Information:
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, firewalls, and secure socket layer (SSL) technology.

6.2 Data Breaches:
In the event of a data breach, we will notify you and the relevant authorities in accordance with applicable laws.

7. International Data Transfers

Your personal information may be transferred to and processed in countries outside of your country of residence. These countries may have different data protection laws. We take steps to ensure that your information is protected in accordance with this Privacy Policy and applicable laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.