Terms of Service
Welcome to Royal Nilambur. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. These terms govern your use of our website, products, and services. If you do not agree with these terms, please do not use our website.
2. Use of Our Website
2.1 Eligibility
You must be at least 18 years old to use our website and make purchases. By using our website, you represent and warrant that you meet this eligibility requirement.
2.2 Account Registration
To access certain features of our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
2.3 Prohibited Activities
You agree not to engage in any activities that may harm our website, disrupt its operation, or violate any applicable laws. This includes, but is not limited to, hacking, spreading malware, and engaging in fraudulent activities.
3. Product Information and Orders
3.1 Product Descriptions
We strive to provide accurate and detailed descriptions of our products. However, we do not warrant that the descriptions, images, or other content on our website are completely accurate, complete, reliable, or error-free.
3.2 Pricing
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time.
3.3 Order Acceptance
Your order is subject to acceptance by Royal Nilambur. We reserve the right to cancel or refuse any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspicion of fraudulent activity.
3.4 Payment
Payment must be made at the time of purchase using one of the accepted payment methods. By providing payment information, you represent and warrant that you are authorized to use the payment method.
3.5 Shipping and Delivery
We aim to deliver your order within the estimated timeframe provided at the time of purchase. However, we are not responsible for delays caused by factors beyond our control, such as shipping carrier delays or customs processing.
4. Returns and Refunds
4.1 Return Policy
We accept returns for products that are damaged or defective upon delivery. You must notify us of any issues within 5 hours of receiving the product to be eligible for a return. Returns are only accepted for products with physical damages.
4.2 Refunds
If your return is approved, we will process a refund to your original payment method. Please note that it may take several business days for the refund to appear on your account.
4.3 Exchanges
We do not offer exchanges. If you receive a damaged or defective product, we will replace it with the same item, subject to availability.
5. Intellectual Property
5.1 Ownership
All content on our website, including but not limited to text, images, graphics, logos, and software, is the property of Royal Nilambur or its licensors and is protected by intellectual property laws.
5.2 Limited License
You are granted a limited, non-exclusive, and revocable license to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from any content on our website without our express written permission.
5.3 Trademarks
All trademarks, logos, and service marks displayed on our website are the property of Royal Nilambur or their respective owners. You may not use any of these marks without the prior written consent of the owner.
6. Limitation of Liability
6.1 Disclaimer
Royal Nilambur provides its website, products, and services on an "as-is" and "as-available" basis. We do not warrant that our website will be uninterrupted, error-free, or free from viruses or other harmful components.
6.2 Limitation of Liability
To the maximum extent permitted by law, Royal Nilambur shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website, products, or services.
7. Indemnification
You agree to indemnify and hold Royal Nilambur, its affiliates, and their respective officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, or expenses arising out of or in connection with your use of our website or violation of these terms.
8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the state or country in which Royal Nilambur is based, without regard to its conflict of law principles.
9. Dispute Resolution
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